• „We respond to the delay before the customer is aware of it at all.“
    (Sales manager)
  • „I check the simulation before deciding about a process change.“
    (Process architect)
  • „I no longer need to explain to the IT guys what I had in mind.“
    (Head of customer services)
  • „Automation doesn‘t hinder us from accommodating to individual requirements.“
    (Sales manager)
  • „Part of what still had to be coded last year is now set by the users themselves.“
    (IT manager)
  • „I do have a proof of not having omitted any mandatory step.“ (Internal auditor)
  • „We need way less coordination meetings.“  (Project manager)
  • „We have shortened the registration of one external  user from 4 hours to 15 minutes.“ (Process owner)

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